GCP-GC-REP Genesys Cloud Certified Professional – Reporting and Analytics

Loading demo links...

Showing 4–5 of 5 questions

Question 4

Jose created and saved an agent report. He did not configure some of the options, and the current status of this report is Disabled. How can he enable this report?

Select an option, then click Submit answer.

  • Reports> Report Editor> Report Generation Time> Schedule

  • Reports> Report Editor> Report Generation Time> Now

  • Reports> Report Editor> Report Generation Time> Schedule Properties

  • Reports> Report Editor> Report Generation Time> Recurrence

Question 5

Your customizations in the interaction view remain in effect even if you leave and return to the view.

Select an option, then click Submit answer.

  • True

  • False