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GCP-GC-IMP – Genesys Cloud Certified Professional - Implementation

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Showing 4–6 of 10 questions

Question 4

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Gateway
  • ○

    SIP
  • ○

    Outbound Proxy
  • ○

    WebRTC
Question 5

You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Resend the invite.
  • ○

    Add John to Genesys Cloud again so that a new invitation will be generated.
  • ○

    Submit a ticket to Genesys Cloud support.
  • ○

    Reset John’s password and let him know the password to log in with.
  • ○

    Tell John to be patient and wait for the email to arrive.
Question 6

Which button would you click to mute yourself when on a call?

Select an option, then click Submit answer.

  • ○

    Microphone
  • ○

    Vertical bars
  • ○

    Dialpad
  • ○

    Drop-down arrow
  • ○

    Phone with down arrow