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PR2P – PRINCE2 Practitioner (PR2P)

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Showing 7–9 of 10 questions

Question 7 (Starting up and Initiating a Project)

While preparing the Risk Management Strategy, the Project Manager considered the commercial customer/ supplier environment and how this may affect the management of risk. Which approach should the Outsourcing project adopt?

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    Plan to use the selected service provider's risk management procedures.
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    All project risks associated with the specialist deliverables should be owned by the selected service provider.
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    Due to the sensitive nature of this project, consideration should be given to creating a separate Risk Register to be held by MFH and the selected supplier.
Question 8 (Progress Theme)

Which of the following is not a factor to consider when determining the length of a stage?

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    The amount of resources available the short term
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    How far ahead you can sensibly plan detail
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    The technical stages within the project
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    The amount of risk associated with the project
Question 9 (Quality Theme)

Scenario

Additional Information

Product Description

Quality notes from the Daily Log

The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.

The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.

MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.

Records

Roles and responsibilities

9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.

10. Team Managers will provide details of quality checks that have been carried out.

11. Team Managers will ensure that the Quality Register is updated with the names of team members who areinvolved in the review process.

12. The Senior User will review the Product Descriptions of the products to be produced by the selectedservice provider to ensure that they can be achieved.

The service level agreement looks like any other MFH document.

Select an option, then click Submit answer.

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    Obtain agreement from the Director of Facilities Division to redesign the service level agreement within the remaining +2 days tolerance.
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    Raise an issue (off-specification).
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    Accept this error as a concession.
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    No action required.