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MOFF – Microsoft Operations Framework Foundation (EX0-102)

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Showing 7–9 of 10 questions

Question 7

Which statement is true about the SMFs in the Operate Phase?

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    All SMFs feed the Deliver Phase.

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    The Customer Service SMF focuses on how to resolve complex problems.

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    The SMFs are dependant on each other.

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    The SMFs are sequential.

Question 8

Which is not an accountability as defined in the Team SMF?

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    Support

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    Service

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    Solutions

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    Stabilize

Question 9

What does the focus of the Team SMF in the Plan Phase include?

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    Change evaluated across dimensions

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    General regulatory environment

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    Principles for effective strategic thinking

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    Principles for organizing operations work