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820-605 – Cisco Customer Success Manager

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Showing 1–3 of 15 questions

Question 1 (Customer Success Management)

DRAG DROP

The customer wants to increase the utilization of their video conferencing system. Drag and drop the actions from the left into the correct sequence on the right.

Select and Place:

Answer is in the explanation below.

Question 2 (Customer Success Management)

The customer wants to improve operational expenditure and reduce the C02 footprint of the organization. Which two business outcomes are critical to the company’s success? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    sustainability
  • ○

    credibility
  • ○

    time to market
  • ○

    business growth
  • ○

    cost efficiency
Question 3 (New Update)

What are two examples of expand opportunities? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    providing solution optimization services
  • ○

    adding headcount to manage solution by the customer
  • ○

    training on existing features
  • ○

    hosting an executive review
  • ○

    increasing license count