700-805 – Cisco Renewals Manager

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  to factor customer ATR, up sell and attrition

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  to allow customers and partners to download renewal data

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  to allow customers and partner store new software subscriptions and service contracts from one tool

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  to capture partner and customer billing preferences

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  Total Product Value

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  Total Partner View

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  Telepresence Value

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  Total Partner Value

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  a tool for service providers to determine what stage of the lifecycle to offering training solutions

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  an ongoing measurement of customer sentiment

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  a measurement tool for resolving specific product quality issues and adoption barriers

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  an ongoing measurement of several key customer health indicators