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6210 – Avaya Aura Contact Center Implementation Exam

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Showing 4–6 of 10 questions

Question 4

Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)

Select all that apply, then click Submit answer.

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    The License Manager Configuration utility can be used to download the license file from the Avaya license website.
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    License Manager supports a WebLM License File and the Avaya WebLM Server on a virtual machine.
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    The License Manager provides central control and administration of application licensing for all features of the Contact Center.
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    The license file on the server can be edited where License Manager is installed.
Question 5

You are installing Avaya Agent Desktop (AAD) on an agent PC.

Which three Microsoft software components must be installed? (Choose three.)

Select all that apply, then click Submit answer.

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    Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
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    Microsoft WinPcap
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    Microsoft .NET Framework 4.5.2
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    Microsoft Internet Explorer 10.0 (32-bit) or 11.0 (32-bit)
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    Microsoft Silverlight
Question 6

Which type of dialing is it when the outbound call is made automatically after presentation to the agent?

Select an option, then click Submit answer.

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    Progressive dialing
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    Predetermined dialing
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    Predictive dialing
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    Preview dialing