← Back to exam page

SVC-16A – Apple Service Fundamentals

Loading demo links...

Showing 7–9 of 10 questions

Question 7

What is the likely cause of an iMac (21.5-inch, Late 2013) producing a single error tone at startup that repeats every five seconds?

Select an option, then click Submit answer.

  • ○

    The unit does not have RAM or RAM is not installed properly.
  • ○

    The logic board has failed and must be replaced.
  • ○

    The RAM does not pass data integrity tests.
  • ○

    The hard drive has failed S.M.A.R.T. status.
Question 8

What is the likely cause of an iMac (21.5-inch, Late 2013) producing a single error tone at startup that repeats every five seconds?

Select an option, then click Submit answer.

  • ○

    The unit does not have RAM or RAM is not installed properly.
  • ○

    The logic board has failed and must be replaced.
  • ○

    The RAM does not pass data integrity tests.
  • ○

    The hard drive has failed S.M.A.R.T. status.
Question 9

When replacing a MacBook Air (13-inch, Mid 2011) microphone, what other component must be replaced with the speaker included in the Mid 2011 microphone kit?

Select an option, then click Submit answer.

  • ○

    Left speaker
  • ○

    Right speaker
  • ○

    Thermal rubber gasket
  • ○

    Both left and right speaker