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SVC-16A – Apple Service Fundamentals

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Showing 1–3 of 10 questions

Question 1

Which two components inside an iMac are energized if the computer is plugged in, even when the computer is turned off? (Select two.)

Select all that apply, then click Submit answer.

  • ○

    Logic board
  • ○

    Hard drive
  • ○

    Memory
  • ○

    Speakers
  • ○

    Power supply
  • ○

    LCD
Question 2

Which THREE of the following items are appropriate to use for ESD prevention?

Select all that apply, then click Submit answer.

  • ○

    Metal work surface
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    Power supply discharge tool
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    Grounded work mat
  • ○

    Wrist strap and cord
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    Wireless wrist strap
  • ○

    Static-shielding bags
Question 3

Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:

Select all that apply, then click Submit answer.

  • ○

    VHB solvent
  • ○

    Nail polish remover
  • ○

    Isopropyl alcohol wipes
  • ○

    VHB neutralizer
  • ○

    Liquid acid neutralizer