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RHIA – Registered Health Information Administrator

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Showing 19–20 of 20 questions

Question 19

The health care providers in a large teaching hospital requires access to health records 24 hours a day, 7 day a week. To secure the area an continue to maintain accessibility, the Director of the HIM Department should

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    staff the department with personnel 24 hours a day.

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    be on a call every evening and weekends for emergency requests.

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    train security guards to retrieve records after the department closes.

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    arrange for records to be retrieved at 7:00 AM every morning.

Question 20

Which quality management theorist believed that merit raises, formal evaluations, and quotas established through benchmarking hinder worker productivity and growth?

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    Brian Joiner

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    Philip Crosby

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    Joseph Juran

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    W. Edwards Deming