Introduction of CompTIA 220-1002 Exam!

CompTIA 220-1002 is the exam for the CompTIA A+ Core 2 certification. It is a performance-based exam that tests the knowledge and skills of IT professionals in the areas of hardware, networking, mobile devices, operating systems, software troubleshooting, and security.

What is the Duration of CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam is 90 minutes long.

What are the Number of Questions Asked in CompTIA 220-1002 Exam?

There are 90 questions on the CompTIA 220-1002 exam.

What is the Passing Score for CompTIA 220-1002 Exam?

The passing score for the CompTIA 220-1002 exam is 720 on a scale of 100-900.

What is the Competency Level required for CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam is an intermediate-level certification exam. It is designed to test the knowledge and skills of IT professionals who have at least 12 months of experience working with the CompTIA A+ certification. To pass the exam, you must demonstrate a comprehensive understanding of the topics covered in the exam, including hardware, networking, security, software, and troubleshooting.

What is the Question Format of CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam is a multiple-choice and performance-based exam. The multiple-choice questions consist of multiple-choice, fill-in-the-blank, and drag-and-drop questions. The performance-based questions require the candidate to solve problems by integrating knowledge and skills to complete tasks in a simulated environment.

How Can You Take CompTIA 220-1002 Exam?

CompTIA 220-1002 exam can be taken online or at a testing center. To take the exam online, you need to register for the exam through CompTIA's website and then receive your voucher code. You can then use the voucher code to access the exam online. To take the exam in a testing center, you need to register for the exam through CompTIA's website and then receive your exam registration ID. You can then use the exam registration ID to reserve a seat at a testing center. Once you have registered for the exam, you will be able to access the exam in the testing center.

What Language CompTIA 220-1002 Exam is Offered?

CompTIA 220-1002 Exam is offered in English.

What is the Cost of CompTIA 220-1002 Exam?

The cost of the CompTIA 220-1002 exam is $219 USD.

What is the Target Audience of CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam is designed for IT professionals who are looking to validate their skills and knowledge of the core technologies required to support and manage PCs, mobile devices, laptops, operating systems, printers and other related technologies. This exam is intended for IT professionals who have taken an introductory course in PC hardware and software support, network technologies, and security.

What is the Average Salary of CompTIA 220-1002 Certified in the Market?

The average salary of CompTIA A+ Certification Exam: Core 2 certified professionals varies widely by role, region, and experience, because it depends on the job the certification is combined with. Check current listings in your market for an up-to-date figure.

Who are the Testing Providers of CompTIA 220-1002 Exam?

The testing provider for the CompTIA 220-1002 exam is Pearson VUE, both at test centers and through its online proctored service.

What is the Recommended Experience for CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam is intended for individuals who have at least 12 months of experience in IT support, including topics such as troubleshooting, managing and configuring PCs, networks and printers, security, system configuration and management, and operational procedures. Candidates should have an understanding of the fundamentals of computer technology, networking, and security. It is recommended that candidates have an active CompTIA A+ certification or equivalent knowledge, as well as experience troubleshooting, managing, and configuring PCs, networks, and printers, and understanding security and operational procedures.

What is the Expected Retirement Date of CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam is the current version of the CompTIA A+ Certification Exam: Core 2 exam, and CompTIA has not announced a retirement date for it. When CompTIA introduces a newer version, the retirement date for the older version is published on the CompTIA certification site.

What is the Difficulty Level of CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam has a medium difficulty level. It covers a wide range of topics and requires a solid understanding of networking concepts, security principles, and operating systems.

What is the Roadmap / Track of CompTIA 220-1002 Exam?

The CompTIA 220-1002 exam is an entry-level certification exam that tests a candidate's knowledge of computer hardware, software, and networking concepts. It is part of the CompTIA A+ certification track, which is a globally recognized certification for IT professionals. The 220-1002 exam is the second of two exams required to obtain the A+ certification. The exam covers topics such as installing and configuring operating systems, configuring security settings, and troubleshooting common hardware and software issues.

What are the Topics CompTIA 220-1002 Exam Covers?

CompTIA 220-1002 exam covers the following topics: 1. Operating Systems: This topic covers the fundamentals of installing, configuring, and troubleshooting various operating systems, such as Windows, Linux, and macOS. 2. Security: This topic covers the fundamentals of setting up and managing security measures, such as firewalls, antivirus software, and encryption. 3. Networking: This topic covers the fundamentals of setting up and managing networks, such as LANs, WANs, and wireless networks. 4. Cloud Computing: This topic covers the fundamentals of setting up and managing cloud computing services, such as Amazon Web Services and Microsoft Azure. 5. Virtualization: This topic covers the fundamentals of setting up and managing virtual machines, such as VMware and Hyper-V. 6. Mobile Devices: This topic covers the fundamentals of setting up and managing mobile devices, such as smartphones and tablets. 7

What are the Sample Questions of CompTIA 220-1002 Exam?

1. What is the purpose of a virtual machine? 2. What is the difference between a public and private IP address? 3. What is the purpose of a patch management system? 4. How do you configure a wireless router to use WPA2 encryption? 5. What is the purpose of a firewall? 6. What is the command to run a system scan in Windows? 7. What is the purpose of a VPN? 8. What is the difference between a hub and a switch? 9. What is the purpose of DNS? 10. What is the command to check the current IP address on a Windows system?

← Back to exam page

Free 220-1202 – CompTIA A+ Certification Core 2 Exam Practice Test Question

Free demo downloads

Loading demo links...

Showing 1–15 of 15 questions

Question 1

Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.

Click on individual tickers to see the ticket details. View attachments to determine the problem.

Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

Graphical user interface, application Description automatically generated

Answer is in the explanation below.

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 2

Ann, a CEO, has purchased a new consumer-class tablet for personal use, but she is unable to connect it to the company’s wireless network. All the corporate laptops are connecting without issue. She has asked you to assist with getting the device online.

INSTRUCTIONS

Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Diagram Description automatically generated

Graphical user interface, application Description automatically generated

A picture containing text, screenshot, monitor Description automatically generated

Graphical user interface, application Description automatically generated

Diagram Description automatically generated

Answer is in the explanation below.

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 3

A user contacted the help desk to report pop-ups on a company workstation indicating the computer has been infected with 137 viruses and payment is needed to remove them. The user thought the company-provided antivirus software would prevent this issue. The help desk ticket states that the user only receives these messages when first opening the web browser. Which of the following steps would MOST likely resolve the issue? (Select TWO)

Select all that apply, then click Submit answer.

○
Scan the computer with the company-provided antivirus software
○
Install a new hard drive and clone the user's drive to it
○
Deploy an ad-blocking extension to the browser.
○
Uninstall the company-provided antivirus software
○
Click the link in the messages to pay for virus removal
○
Perform a reset on the user's web browser

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 4

Which of the following provide the BEST way to secure physical access to a data cento server room? (Select TWO).

Select all that apply, then click Submit answer.

○
Biometric lock
○
Badge reader
○
USB token
○
Video surveillance
○
Locking rack
○
Access control vestibule

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 5

In which of the following scenarios would remote wipe capabilities MOST likely be used? (Select TWO).

Select all that apply, then click Submit answer.

○
A new IT policy requires users to set up a lock screen PIN.
○
A user is overseas and wants to use a compatible international SIM Card.
○
A user left the phone at home and wants to prevent children from gaining access to the phone.
○
A user traded in the company phone for a cell carrier upgrade by mistake.
○
A user cannot locate the phone after attending a play at a theater.
A user cannot locate the phone after attending a play at a theater. F. A user forgot the phone in a taxi, and the driver called the company to return the device 1
In scenario E, remote wipe capabilities would be used to prevent unauthorized access to the device and to protect sensitive data. In scenario F, remote wipe capabilities would be used to erase all data on the device before it is returned to the user.
○
A user forgot the phone in a taxi, and the driver called the company to return the device.

Ask AI for More Explanation

— your own AI account, opens inside the app

Reference / correct answer:

A user cannot locate the phone after attending a play at a theater.
A user cannot locate the phone after attending a play at a theater. F. A user forgot the phone in a taxi, and the driver called the company to return the device 1
In scenario E, remote wipe capabilities would be used to prevent unauthorized access to the device and to protect sensitive data. In scenario F, remote wipe capabilities would be used to erase all data on the device before it is returned to the user.

A user forgot the phone in a taxi, and the driver called the company to return the device.

Remote wipe capabilities are used to erase all data on a mobile device remotely. This can be useful in situations where a device is lost or stolen, or when sensitive data needs to be removed from a device. Remote wipe capabilities are most likely to be used in the following scenarios:

E. A user cannot locate the phone after attending a play at a theater. F. A user forgot the phone in a taxi, and the driver called the company to return the device 1

In scenario E, remote wipe capabilities would be used to prevent unauthorized access to the device and to protect sensitive data. In scenario F, remote wipe capabilities would be used to erase all data on the device before it is returned to the user.

Question 6

Which of the following file extensions are commonly used to install applications on a macOS machine? (Select THREE).

Select all that apply, then click Submit answer.

○
.mac
○
.Pkg
○
.deb
○
.dmg
○
.msi
○
.appx
○
.app
○
.apk

Ask AI for More Explanation

— your own AI account, opens inside the app

Reference / correct answer:

.Pkg

.dmg

.app

https://support.microsoft.com/en-us/windows/common-file-name-extensions-in-windows-da4a4430-8e76-89c5-59f7-1cdbbc75cb01

.pkg and .dmg are files used to distribute and install applications on macOS. .pkg files are installer packages that may contain multiple files and executable code, while .dmg files are disk images that can contain a single bundled application or multiple applications. .app files are typically the main executable files for macOS applications. The other options listed are file extensions for applications or installers on other platforms (such as .deb for Debian-based Linux systems, .msi for Windows, and .apk for Android). This information is covered in the Comptia A+ Core2 documents/guide under the Mac OS section.

Question 8

Which of the following would MOST likely be deployed to enhance physical security for a building? (Select TWO).

Select all that apply, then click Submit answer.

○
Multifactor authentication
○
Badge reader
○
Personal identification number
○
Firewall
○
Motion sensor
○
Soft token

Ask AI for More Explanation

— your own AI account, opens inside the app

Reference / correct answer:

Badge reader

Motion sensor

Badge reader and motion sensor are devices that can be deployed to enhance physical security for a building. A badge reader is a device that scans and verifies an identification card or tag that grants access to authorized personnel only. A badge reader can help prevent unauthorized entry or intrusion into a building or a restricted area. A motion sensor is a device that detects movement and triggers an alarm or an action when motion is detected. A motion sensor can help deter or alert potential intruders or trespassers in a building or an area. Multifactor authentication is a method of verifying identity using two or more factors, such as something you know, something you have or something you are. Multifactor authentication is not a device that can be deployed to enhance physical security for a building but a technique that can be used to enhance logical security for systems or services. Personal identification number is a numeric code that can be used as part of authentication or access control. Personal identification number is not a device that can be deployed to enhance physical security for a building but an example of something you know factor in multifactor authentication. Firewall is a device or software that filters network traffic based on rules and policies. Firewall is not a device that can be deployed to enhance physical security for a building but a device that can be used to enhance network security for systems or services. Soft token is an application or software that generates one-time passwords or codes for authentication purposes. Soft token is not a device that can be deployed to enhance physical security for a building but an example of something you have factor in multifactor authentication. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 3.3

Question 9

A manager reports that staff members often forget the passwords to their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

Select an option, then click Submit answer.

○
Enable multifactor authentication.
○
Increase the failed log-in threshold.
○
Remove complex password requirements.
○
Implement a single sign-on with biometrics.

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 10

A field technician applied a Group Policy setting to all the workstations in the network. This setting forced the workstations to use a specific SNTP server. Users are unable to log in now. Which of the following is the MOST likely cause of this issue?

Select an option, then click Submit answer.

○
The SNTP server is offline.
○
A user changed the time zone on a local machine.
○
The Group Policy setting has disrupted domain authentication on the system,
○
The workstations and the authentication server have a system clock difference.

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 11

A technician is setting up a desktop computer in a small office. The user will need to access files on a drive shared from another desktop on the network. Which of the following configurations should the technician employ to achieve this goal?

Select an option, then click Submit answer.

○
Configure the network as private
○
Enable a proxy server
○
Grant the network administrator role to the user
○
Create a shortcut to public documents

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 12

A user reports that text on the screen is too small. The user would like to make the text larger and easier to see. Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?

Select an option, then click Submit answer.

○
Open Settings select Devices, select Display, and change the display resolution to a lower resolution option
○
Open Settings, select System, select Display, and change the display resolution to a lower resolution option.
○
Open Settings Select System, select Display, and change the Scale and layout setting to a higher percentage.
○
Open Settings select Personalization, select Display and change the Scale and layout setting to a higher percentage

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 13

A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?

Select an option, then click Submit answer.

○
The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen
application in the list, and clicks Force Quit.
○
The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds Which causes the application to force quit.
○
The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option.
○
The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the
list, and clicks Force Quit.

Ask AI for More Explanation

— your own AI account, opens inside the app

Question 14

A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened white browsing the internet. The technician does not recognize the interface with which the antivirus message is presented. Which of the following is the NEXT step the technician should take?

Select an option, then click Submit answer.

○
Shut down the infected computer and swap it with another computer
○
Investigate what the interface is and what triggered it to pop up
○
Proceed with initiating a full scan and removal of the viruses using the presented interface
○
Call the phone number displayed in the interface of the antivirus removal tool

Ask AI for More Explanation

— your own AI account, opens inside the app

About the 220-1202 Free Practice Test

Prepare for the CompTIA A+ Certification Exam: Core 2 (220-1202) exam with this free practice test from Study4Pass, built around the real CompTIA syllabus. The 15 questions are a free sample of the full Study4Pass practice set of 290 questions, so you can check your level before you commit to the real exam. The free sample includes 7 single-answer, 6 multiple-answer, 1 interactive and 1 hands-on lab questions — the same mix of formats you will meet in the full set. Questions are spread across the areas that matter most on the real exam: Operating Systems, Security, Software Troubleshooting and Operational Procedures. CompTIA 220-1002 is the exam for the CompTIA A+ Core 2 certification.

The CompTIA 220-1002 exam is designed for IT professionals who are looking to validate their skills and knowledge of the core technologies required to support and manage PCs, mobile devices,… The CompTIA 220-1002 exam requires that you have passed the CompTIA A+ 220-1001 exam, or hold a CompTIA A+ certification.

Certification: CompTIA A+ Certification Exam: Core 2 (220-1202)
Vendor: CompTIA
Free on this page: 15 practice questions with answers and explanations
Full practice set: 290 questions

Treat this sample as a diagnostic. Answer honestly, check the explanation after every question, and note which topics feel shaky. A short, focused review of those topics is worth more than re-reading everything — and the full set lets you drill them topic by topic.

A good way to use this page: take the whole sample in one sitting, then go back over every explanation with fresh eyes. Mark the topics that felt uncertain, not just the ones you got wrong — uncertain answers are unmarked risk on the real exam. One or two focused passes like this usually move a score more than days of passive reading.

Inside the full 220-1202 practice set:

All 290 questions with answers and explanations
Timed Exam Simulation that mirrors the real exam pressure
Topic Training to drill one domain at a time
Ask AI for More Explanation on every question
Flag questions and review them before you finish

How to use this 220-1202 free practice test

Answer a question, then check the result to see the correct answer and the explanation behind it. Work at your own pace — there is no timer and no signup. Stuck on a concept? This is an AI-Enabled practice test: use Ask AI on any question and get the underlying concept explained in plain words, so you learn the reasoning instead of memorizing answers. When the free sample feels comfortable, the full set of 290 questions adds timed Exam Simulation, topic-by-topic training, and flagged-question review — the closest thing to exam day you can get before the real thing.

What to study for each 220-1202 domain

Operating Systems (28%) — This is the largest section of the 220-1202 exam at 28% — give it the most study time, and do not book the exam until these questions feel comfortable.
Security (28%) — This is the largest section of the 220-1202 exam at 28% — give it the most study time, and do not book the exam until these questions feel comfortable.
Software Troubleshooting (23%) — Use the practice questions to find your gaps in Software Troubleshooting first, then read the official CompTIA documentation for anything you missed.
Operational Procedures (21%) — For Operational Procedures, focus on understanding why each correct answer is right; the real exam rewards reasoning over recall.

220-1202 practice test — quick questions

Is this 220-1202 practice test free?

Yes. Every question on this page — all 15 of them — is free to use, and you never need to create an account to try them.

How many questions are in the full 220-1202 set?

The full Study4Pass set for 220-1202 has 290 practice questions. This page gives you 15 of them free so you can judge the quality and difficulty first.

Does the free test show the answers?

Yes. Check any question to reveal the correct answer and its explanation, and use Ask AI whenever you want the underlying concept explained step by step.