In Packaged CCE, the central controller pair consists of which components?
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- ○ Router + Logger per side
- ○ Two Finesse servers
- ○ CVP and CUIC only
- ○ PGs only
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Showing 1–12 of 12 questions
In Packaged CCE, the central controller pair consists of which components?
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What does a Peripheral Gateway (PG) connect the central controller to?
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Where is configuration and historical data stored in CCE?
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What is the Administration & Data Server (AW) used for?
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Which component provides self-service IVR and call control in CCE?
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Side A and Side B synchronization ensures what?
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Which two run on the central controller sides? (Choose two.)
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Which two are PG processes/roles? (Choose two.)
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DRAG DROP
Match each component with its job.
Items to match: Router, Logger, PG, AW/HDS.

Answer is in the explanation below.
CORRECT TEXT
The central controller sides are Side A and Side ______.
Answer is in the explanation below.
Which two are supervisor capabilities in CCE Admin? (Choose two.)
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DRAG DROP
Match each admin object with its purpose.
Items to match: Team, Skill group, Reason code, Device target.

Answer is in the explanation below.