Introduction of Avaya 7497X Exam!

The Avaya 7497Xis exam is a certification exam that tests a candidate's knowledge and skills in the installation, configuration, and maintenance of Avaya AuraÂ® Communication Manager and Avaya AuraÂ® Session Manager. The exam covers topics such as system architecture, installation, configuration, troubleshooting, and maintenance of Avaya AuraÂ® Communication Manager and Avaya AuraÂ® Session Manager.

What is the Duration of Avaya 7497X Exam?

The Avaya 7497X exam is a 90-minute exam consisting of 60 multiple-choice questions.

What are the Number of Questions Asked in Avaya 7497X Exam?

There are 60 questions in the Avaya 7497X exam.

What is the Passing Score for Avaya 7497X Exam?

The passing score required to pass the Avaya 7497X exam is 700 out of 1000.

What is the Competency Level required for Avaya 7497X Exam?

The Avaya 7497X exam requires a minimum of Intermediate level competency.

What is the Question Format of Avaya 7497X Exam?

The Avaya 7497X exam contains multiple choice, drag and drop, and simulation questions.

How Can You Take Avaya 7497X Exam?

Avaya 7497X exam can be taken online or at a testing center. If taking the exam online, you will need to register for an account at certification.avaya.com and then follow the instructions for signing up for the Avaya 7497X exam. If taking the exam at a testing center, you will need to contact the testing center to register and then follow their instructions for taking the exam.

What Language Avaya 7497X Exam is Offered?

The Avaya 7497X exam is offered in English.

What is the Cost of Avaya 7497X Exam?

The cost of the Avaya 7497X exam is $150 USD.

What is the Target Audience of Avaya 7497X Exam?

The target audience for the Avaya 7497X exam is individuals who are pursuing careers in networking, including network administrators, network engineers, and network architects. Additionally, the exam is also suitable for those who are interested in gaining additional knowledge in the area of Avaya networking solutions.

What is the Average Salary of Avaya 7497X Certified in the Market?

The average salary of Avaya Oceana - Solution Support certified professionals varies widely by role, region, and experience, because it depends on the job the certification is combined with. Check current listings in your market for an up-to-date figure.

Who are the Testing Providers of Avaya 7497X Exam?

The Avaya 7497X exam is administered by Avaya, and the only provider of this exam is Pearson VUE. Pearson VUE is the only authorized provider for Avaya certification exams.

What is the Recommended Experience for Avaya 7497X Exam?

To prepare for the Avaya 7497X exam, it is recommended to have at least two to three years of experience in the installation, configuration, and management of Avaya Enterprise Voice networks. Additionally, it is recommended to have a working knowledge of Avaya Aura Communication Manager, Avaya Aura Session Manager, Avaya Aura System Manager, and Avaya Aura Application Enablement Services.

What is the Expected Retirement Date of Avaya 7497X Exam?

The Avaya 7497X exam is the current version of the Avaya Oceana - Solution Support exam, and Avaya has not announced a retirement date for it. When Avaya introduces a newer version, the retirement date for the older version is published on the Avaya certification site.

What is the Difficulty Level of Avaya 7497X Exam?

The Avaya 7497X exam is considered to be of moderate difficulty. It is considered to be an intermediate-level exam and requires a good understanding of the Avaya Aura Contact Center system and its features.

What is the Roadmap / Track of Avaya 7497X Exam?

The Avaya 7497X certification track and roadmap is a comprehensive program designed to help IT professionals gain the skills and knowledge necessary to successfully deploy and manage Avaya solutions. The program consists of five levels of certification, each with its own set of exams. The five levels are: Avaya Certified Associate (ACA), Avaya Certified Professional (ACP), Avaya Certified Expert (ACE), Avaya Certified Design Expert (ACDE), and Avaya Certified Implementation Expert (ACIE). The 7497X exam is the first exam in the Avaya Certified Professional (ACP) track, and it is designed to test the knowledge and skills required to successfully install, configure, and maintain Avaya products.

What are the Topics Avaya 7497X Exam Covers?

The Avaya 7497X exam covers topics related to the Avaya Aura® Call Center Elite Implementation and Maintenance exam. These topics include: 1. Installation and Configuration: This section covers topics related to the installation, configuration, and maintenance of Avaya Aura Call Center Elite. 2. Troubleshooting: This section covers topics related to troubleshooting and resolving problems in Avaya Aura Call Center Elite. 3. Networking: This section covers topics related to networking and Avaya Aura Call Center Elite. 4. Security: This section covers topics related to security and Avaya Aura Call Center Elite. 5. Performance and Monitoring: This section covers topics related to performance and monitoring of Avaya Aura Call Center Elite. 6. Administration: This section covers topics related to administration and management of Avaya Aura Call Center Elite.

What are the Sample Questions of Avaya 7497X Exam?

1. What are the features of Avaya 7497X? 2. How does Avaya 7497X help organizations increase their efficiency? 3. What are the benefits of using Avaya 7497X? 4. What types of applications are supported by Avaya 7497X? 5. How does Avaya 7497X help improve customer service? 6. What are the security features of Avaya 7497X? 7. How does Avaya 7497X help organizations reduce costs? 8. What are the differences between Avaya 7497X and other similar products? 9. What types of networks does Avaya 7497X support? 10. How does Avaya 7497X help organizations keep their data secure?

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Free 7497X – Avaya Oceana - Solution Support Exam Practice Test Question

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Showing 1–10 of 10 questions

Question 1

When a customer wants to perform a backup of the Avaya Oceana® solution, which three actions must they take? (Choose three.)

Select all that apply, then click Submit answer.

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Backup Avaya Control Manager DB.
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Backup Omni channel Cache DB.
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Backup Avaya Aura® Session Manager.
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Backup UCA Store Service.
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Backup Cluster# 1 Snap-in's SVAR files.

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Question 2

Which two log files are used to troubleshoot CSC-AES connection problems? (Choose two.)

Select all that apply, then click Submit answer.

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/var/log/Avaya/dcm/pu/CallServerConnector
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/var/log/Avaya/services/CallServerConnector
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/var/log/Avaya/dcm/pu/AgentControllerService
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/var/log/Avaya/services/CustomerControllerService

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Question 3

To check Context ID in Context Store for the Avaya Aura® Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)

Select an option, then click Submit answer.

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Web Browser
B.CS TOOL
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POSTMAN
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SERVICE MAP

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Question 4

Which two steps must be completed before restoring the backup of the Avaya Oceana® solution? (Choose two.)

Select all that apply, then click Submit answer.

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Uninstall the UCA Store Service, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCA Store Space.
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Uninstall UCA Store Service, than restart the nodes of the Avaya Oceana Cluster I to delete the UCA Store Space.
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Ensure that the UCA Store Service is installed on the Avaya Oceana Cluster 1.
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Ensure that the UCA Store Service is not installed on the Avaya Oceana Cluster 1.

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Question 5

Which two statements describe what the Engagement Designer (ED) does while it is processing an Incoming Interaction from a chat contact? (Choose two.)

Select all that apply, then click Submit answer.

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ED sends a resource request to CS with chat attributes for a suitable agent.
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ED sends a "create new contact" request to OCP snap-in.
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ED workflow requests chat attributes for the Context Id from C Store.
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ED sends a resource request to WA and invites the agent to a chat room.
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ED sends a resource request to WA with chat attributes for a suitable agent.

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Question 6

During the Avaya Oceana Email Channel processing, which component sends Information to Context Store and UCM?

Select an option, then click Submit answer.

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ORC
○
Email Manager
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Omni channel Database
○
Agent Controller

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Question 7

While troubleshooting web chat interactions, which snap-In service and PU logs must be checked from the Avaya Oceana Cluster#3?

Select an option, then click Submit answer.

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CustomerControllerService
○
ORCRestService
○
AgentControllerService
○
WAlMRestService

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Question 8

An Avaya Oceana® administrator wants to add a new Avaya Oceana® agent. Prior to adding, the administrator logs in to the Communication Manager and finds that the new agent ID is already present In the "list agent-loginlD" output.

Which action can be performed by the administrator to successfully add the new agent to Avaya Oceana®?

Select an option, then click Submit answer.

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Over write the Agent ID using Avaya Control Manager while adding the Avaya Oceana® user.
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Remove the Agent ID from Communication Manager.
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Add the new Avaya Oceana® agent using Control Manager.
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No action; the Agent ID is not required while adding an Avaya Oceana® user In the Control Manager.

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Question 9

Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?

Select an option, then click Submit answer.

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Caller ID
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WorkRequestID
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Contextld
○
DNIS Number

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Question 10

Refer to the exhibit.

Select an option, then click Submit answer.

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It displays; the Avaya Oceana Breeze™ nodes that are synchronized with Session Manager.
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It displays the need for running a DRS replication Service for Avaya Breeze™ nodes.
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It displays a successful DRS replication from System Manager to the Avaya Breeze™ nodes.
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It displays the need to repair the replication service from System Manager to the Avaya Breeze™ nodes.

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About the 7497X Free Practice Test

Thinking of taking the Avaya Oceana - Solution Support (7497X) exam? This free Avaya practice test is the place to start. The 10 questions come free from the full 67-question Study4Pass practice set — a quick, honest check of where you stand. The free sample includes 5 single-answer and 5 multiple-answer questions — the same mix of formats you will meet in the full set. The set follows the real exam’s spread of topics: Installation and Configuration, Troubleshooting, Networking and Security. The Avaya 7497Xis exam is a certification exam that tests a candidate's knowledge and skills in the installation, configuration, and maintenance of Avaya AuraÂ® Communication Manager and Avaya AuraÂ® Session Manager.

The target audience for the Avaya 7497X exam is individuals who are pursuing careers in networking, including network administrators, network engineers, and network architects. The Prerequisite for Avaya 7497X Exam is the successful completion of Avaya 7893X Exam.

Certification: Avaya Oceana - Solution Support (7497X)
Vendor: Avaya
Free on this page: 10 practice questions with answers and explanations
Full practice set: 67 questions

Work through the questions one at a time and read every explanation, even for the ones you get right — the reasoning behind an answer is what the real exam tests. If one area keeps costing you marks, you have found exactly what to revise before exam day.

Think of the result as a map, not a verdict. The questions you miss point straight at the topics that need work, and the explanations tell you why the correct option wins. Candidates who loop through that cycle — practise, review the reasoning, re-test — walk into the real exam having already seen their weak spots and fixed them.

Inside the full 7497X practice set:

All 67 questions with answers and explanations
Timed Exam Simulation that mirrors the real exam pressure
Topic Training to drill one domain at a time
Ask AI for More Explanation on every question
Flag questions and review them before you finish

How to use this 7497X free practice test

There is no clock and no account needed. Answer each question, check the result, and read the explanation before moving on. For anything that still feels unclear, Ask AI is built into this AI-Enabled practice test — it explains the concept behind the question so the next one like it gets easier. When the free sample feels comfortable, the full set of 67 questions adds timed Exam Simulation, topic-by-topic training, and flagged-question review — the closest thing to exam day you can get before the real thing.

What to study for each 7497X domain

Installation and Configuration — This section covers topics related to the installation, configuration, and maintenance of Avaya Aura Call Center Elite.
Troubleshooting — This section covers topics related to troubleshooting and resolving problems in Avaya Aura Call Center Elite.
Networking — This section covers topics related to networking and Avaya Aura Call Center Elite.
Security — This section covers topics related to security and Avaya Aura Call Center Elite.
Performance and Monitoring — This section covers topics related to performance and monitoring of Avaya Aura Call Center Elite.
Administration — This section covers topics related to administration and management of Avaya Aura Call Center Elite.

7497X practice test — quick questions

Is this 7497X practice test free?

Yes. Every question on this page — all 10 of them — is free to use, and you never need to create an account to try them.

How many questions are in the full 7497X set?

The full Study4Pass set for 7497X has 67 practice questions. This page gives you 10 of them free so you can judge the quality and difficulty first.

Does the free test show the answers?

Yes. Check any question to reveal the correct answer and its explanation, and use Ask AI whenever you want the underlying concept explained step by step.