Free 7495X – Avaya Oceana - Solution Integration Exam Practice Test Question

Select all that apply, then click Submit answer.

• ○

  To hold Agent ID from Adjunct Route response message

• ○

  To distinguish between RONA and Adjunct Routed Elite Anchored calls

• ○

  To hold the customer ANI to perform Adjunct Route

• ○

  To distinguish between Adjunct Routed Elite and WebRTC Voice/AAMS anchored calls

• ○

  To hold UUID information to be shared with Avaya Oceana®
  
  

Select all that apply, then click Submit answer.

• ○

  Change the Cluster 1 attributes to the desired values.

• ○

  Change the Cluster 1 status to accept new service after reboot.

• ○

  Change the Cluster1 status to deny new service after reboot.

• ○

  Reboot is not required for Avaya Breeze Nodes from Cluster1.

• ○

  First reboot Avaya Breeze Nodes from Cluster1.
  
  

Select all that apply, then click Submit answer.

• ○

  Deploy a WebServer.

• ○

  Create Chat Provider.

• ○

  Login to Agent Workspaces.

• ○

  Initiate a Webchat session.

• ○

  Deploy ED Chat Flow.
  
  

Select all that apply, then click Submit answer.

• ○

  Each Breeze Node requires three IP addresses.

• ○

  Clusters with more than one Node require an additional IP – Cluster IP.

• ○

  Each Breeze Node requires two IP addresses.

• ○

  Each Breeze Node requires one IP Address.

• ○

  Clusters with more than one Node do not require a 3rd IP – Cluster IP.
  
  

Select all that apply, then click Submit answer.

• ○

  Avaya Session Manager Service

• ○

  Avaya Breeze Authorization Service

• ○

  Avaya Communication Manager Authentication Service

• ○

  LDAP Authentication Service
  
  

Select an option, then click Submit answer.

• ○

  Avaya Breeze™

• ○

  Avaya Control Manager

• ○

  Avaya Aura® Session Manager

• ○

  Avaya SDK
  
  

Select an option, then click Submit answer.

• ○

  It is an agent selection component based on attribute matching across all channels.

• ○

  It is an engine for tracking and maintaining the end-to-end context of omnichannel interactions.

• ○

  It is an enterprise workflow model to orchestrate the omnichannel interaction flow.

• ○

  It is a normalized model for all resources and interactions that provides states for resources and interactions.
  
  

Select an option, then click Submit answer.

• ○

  The UAC consumes agent configuration information via CSC component.

• ○

  The UAC application is the client-side component that manages the connections to the individual Oceana agent desktop applications.

• ○

  The UAC consumes agent configuration information via the UCM component.

• ○

  The UAC application is the server-side component that manages the connections to the individual Oceana agent desktop/workspaces.
  
  

Select an option, then click Submit answer.

• ○

  It is a mailbox that can be associated with the agent, the skill or any other suitable grouping.

• ○

  Customers have the option to leave a voice message when a Required Resource does not answer.

• ○

  It is a workflow option to route to the agent’s voice mailbox to leave a voice message.

• ○

  It is a shared mailbox that can be associated with a set of agents; i.e., an agent group.
  
  

Select an option, then click Submit answer.

• ○

  Avaya Aura Media Server Host Name

• ○

  Session Manager Security Module Host Name

• ○

  Avaya Control Manager Host Name

• ○

  Avaya Aura Communication Manager Host Name