CSA: ServiceNow Certified System Administrator

Get ready for your exam by enrolling in our comprehensive training course. This course includes a full set of instructional videos designed to equip you with in-depth knowledge essential for passing the certification exam with flying colors.

$14.99 / $24.99

ServiceNow Overview

1. ServiceNow Basics
9m
2. Useful Links
5m
3. Tables and Records
3m

Basics of UI

1. Basic UI
16m
2. Left Navigation Pane
4m
3. UI 15 Vs UI 16
7m
4. Forms
13m
5. Lists
15m
6. List V3
12m
7. Views
6m

User Administration

1. Users And Roles
2m
2. User Administration
16m
3. LDAP
6m
4. Impersonation
4m

Tables & Columns

1. Tables
9m
2. Fields
21m
3. Dictionaries
7m
4. Table Schema
5m
5. Extends Table
11m
6. Unique Identifier
5m
7. Data Import - 1
8m
8. Data Import - 2
9m
9. Application Menus
16m

Core Configurations

1. Scripting In SerivceNow
4m
2. UI Policies
16m
3. Client Script
33m
4. UI Action
17m
5. Business Rules
15m
6. Server & Client Objects
2m

General Configurations

1. Events
8m
2. Email Notifications
15m
3. Access Controls (ACL's)
17m
4. SLA, OLA, UC
17m
5. Workflow
26m

Service Catalogs & Knowledge Management

1. Catalog Items
25m
2. Record Producer
11m
3. Order Guide
11m
4. Workflow - Specific to Catalog Items
8m
5. Knowledge Management
23m

Reports

1. Reports
11m
2. Share and Schedule Reports
4m
3. Homepages And Dashboards
14m

Update Sets And Plugins

1. Update Sets
18m
2. Plugins
5m

Custom application

1. Understanding Application
6m
2. Tables and Columns Creation
19m
3. Import Data
8m
4. User Administration
5m
5. Record Producer
7m
6. Workflow
18m
7. Customizations
15m
8. Event And Notification
16m