Certified Advanced Administrator

Certified Advanced Administrator

Get ready for your exam by enrolling in our comprehensive training course. This course includes a full set of instructional videos designed to equip you with in-depth knowledge essential for passing the certification exam with flying colors.

$14.99 / $24.99

Security and Access

  • 1. Course Introduction, Exam Guide and Security and Access Introduction
    4m
  • 2. Salesforce Security Model Overview
    6m
  • 3. User License Types
    9m
  • 4. Profiles
    12m
  • 5. Permission Sets
    9m
  • 6. Record and Field Level Access
    7m
  • 7. Sample Questions #1 & #3 from the Exam Guide
    13m
  • 8. Setting Organization-Wide Defaults
    5m
  • 9. Controlled by Parent
    9m
  • 10. Roles and the Role Hierarchy
    6m
  • 11. Logging in as Another User
    5m
  • 12. Profiles vs
    9m
  • 13. Ownership-Based Sharing Rules
    11m
  • 14. Criteria-Based Sharing Rules
    11m
  • 15. Manual Sharing
    4m
  • 16. Teams Access
    14m
  • 17. Record Ownership and Queues
    3m
  • 18. Public Groups
    10m
  • 19. Running the Health Check
    5m
  • 20. Account Owner Report
    7m
  • 21. Communities’ Security Settings
    14m
  • 22. Record Type Security Considerations
    14m
  • 23. Delegated Administration
    5m
  • 24. Territory Hierarchy Access Introduction
    2m
  • 25. Enabling Territory Management
    4m
  • 26. Configuring Territory Management
    4m
  • 27. Creating Territory Models
    2m
  • 28. Creating Territories
    2m
  • 29. Assigning Accounts to Territories
    6m
  • 30. Assigning Users to Terriotories
    2m
  • 31. Activating a Territory Model
    3m

Extending Custom Objects and Applications

  • 1. Extending Custom Objects and Applications Introduction
    4m
  • 2. Creating a Custom Object
    7m
  • 3. Creating a Junction Object
    4m
  • 4. Creating a Hybrid Junction Object
    5m
  • 5. Leveraging a Junction Object Across Multiple Record Types
    13m
  • 6. Assigning an Asset to a User via the Hybrid Junction Object
    10m
  • 7. Considerations for Relationships
    16m
  • 8. Creating the Asset Management App
    9m

Auditing and Monitoring

  • 1. View Setup Audit Trail
    1m
  • 2. Email Log
    4m
  • 3. Debug Log
    4m
  • 4. Event Monitoring
    7m
  • 5. Session Management
    2m

Sales Cloud Applications

  • 1. Course and Sales Cloud Applications Introduction
    1m
  • 2. Specifying a Parent Account / Account Hierarchy Creation
    3m
  • 3. Account Hierarchy and the Impact on Data Access
    5m
  • 4. Account Teams (aka Sales Teams)
    2m
  • 5. Implementing Paths in the Sales Cloud
    7m
  • 6. Customer Scenarios for Territory Management
    3m
  • 7. Opportunity Splits
    12m
  • 8. Products and Pricing on Opportunities
    5m
  • 9. Creating Pricebooks and What is the Standard Price Book?
    11m
  • 10. Enabling Product Scheduling
    5m
  • 11. Establishing Quantity and Revenue Scheduling on an Opportunity
    5m
  • 12. Enabling and Creating Quotes
    8m
  • 13. Syncing Quotes with Opportunities
    4m
  • 14. Quote Templates and Generating PDFs
    7m
  • 15. Creating Orders that Don't Require a Contract
    5m
  • 16. Adding the Orders and Contracts Related Lists to the Account Page Layout
    4m
  • 17. Creating Contracts
    5m
  • 18. Contract Settings
    4m
  • 19. Contact Roles on Contracts
    6m
  • 20. Collaborative Forecasts
    6m
  • 21. Customizable vs
    6m
  • 22. Creating Forecast Types
    9m
  • 23. Setting a Forecast Manager on a Territory
    6m
  • 24. Setting a Default Display Forecast Currency
    2m
  • 25. Configuring the Forecasts Hierarchy
    3m
  • 26. Cumulative Forecast Rollups
    5m
  • 27. Sharing Forecasts
    1m
  • 28. Custom Fiscal Year Considerations
    3m

Service Cloud Applications

  • 1. Service Cloud Applications Introduction
    1m
  • 2. Creating Support Processes
    4m
  • 3. Creating Case Record Types
    2m
  • 4. Service Console Introduction
    6m
  • 5. Customizing the Service Console with the Lightning App Builder
    4m
  • 6. Customizing the Service Console via App Settings
    13m
  • 7. Creating a Lightning Home Page for the Service Console
    8m
  • 8. Case Feed Overview - Lightning vs
    5m
  • 9. Case Feed Customization in Lightning Experience - Log a Call Quick Action
    7m
  • 10. Case Feed Customization in Lightning Experience - Close Case
    8m
  • 11. Case Feed Customization in Lightning Experience - Send Email
    3m
  • 12. Enabling Email to Case
    10m
  • 13. Case Closure
    5m
  • 14. Enabling Salesforce Knowledge
    4m
  • 15. Salesforce Knowledge Article Types vs
    5m
  • 16. Knowledge Data Categories
    10m
  • 17. Creating Knowledge Articles, Assigning Data Categories and Publishing Articles
    11m
  • 18. Adding the Knowledge Component to the Console
    3m
  • 19. Case Teams
    8m
  • 20. Additional Support Features
    4m

Data Management

  • 1. Data Management Introduction
    2m
  • 2. Validation Rules
    12m
  • 3. Conditional Validation Rules by User Profile
    7m
  • 4. Duplicate Management
    8m
  • 5. Creating a Duplicate Rule and Matching Rule
    7m
  • 6. Adding the Potential Duplicates Lightning Component to a Detail Page
    5m
  • 7. Duplicate Jobs, Duplicate Record Sets and Duplicate Record Set Items
    4m
  • 8. Field Dependencies and Making Dependent Picklist Values Required
    12m
  • 9. Data Enrichment through Data.com
    10m
  • 10. Data Archiving
    5m

Content Management

  • 1. Course and Content Management Introduction
    1m
  • 2. Salesforce CRM Content Settings and Enablement
    5m
  • 3. Creating Content Packs
    7m
  • 4. Disabling Content Pack Creation
    3m
  • 5. Setting Library Permissions - Granting Users Access to a Library
    3m
  • 6. Working with Libraries in Lightning Experience (via Files)
    3m
  • 7. Documents vs
    14m

Change Management

  • 1. Change Management Introduction
    1m
  • 2. Sandboxes and Change Sets
    10m
  • 3. Unmanaged Packages
    5m
  • 4. Force.com IDE
    3m
  • 5. Ant Migration Tool
    2m
  • 6. Workbench
    6m
  • 7. Salesforce DX and CLI
    3m

Analytics, Reports and Dashboards

  • 1. Analytics, Reports and Dashboards Introduction
    1m
  • 2. Custom Report Types
    10m
  • 3. Salesforce Report Formats
    5m
  • 4. Reporting Snapshots Demo
    9m
  • 5. Historical Trend Reporting Demo
    3m
  • 6. Bucketing
    3m
  • 7. Custom Summary Formulas
    4m
  • 8. Joined Reports
    5m
  • 9. Cross Filters
    4m
  • 10. Creating a Dynamic Dashboard
    5m
  • 11. Dashboard Filters
    3m
  • 12. Retired Exam Guide Sample Question #4
    5m

Process Automation

  • 1. Process Automation Introduction
    3m
  • 2. Automation Home
    2m
  • 3. Process Automation Cheat Sheet
    4m
  • 4. Workflow Rules and Available Actions
    4m
  • 5. Field Updates via Workflow Actions
    10m
  • 6. Cross-Object Field Updates and Making Fields Required
    10m
  • 7. Email Templates, Email Alerts and Process Automation Settings
    9m
  • 8. Troubleshooting Email Alerts
    8m
  • 9. Creating New Object Records via Workflow Rules - Tasks Only
    4m
  • 10. Outbound Messages
    7m
  • 11. Time-Based Actions
    2m
  • 12. Time-Based Workflow Queue
    3m
  • 13. Approval Processes
    11m
  • 14. Troubleshooting an Approval Process
    9m
  • 15. Adding Items to Approve Component to Home Page Layout
    2m
  • 16. Process Builder Intro
    2m
  • 17. Actions Available from the Process Builder
    5m
  • 18. Converting Workflow Rules into a Process
    9m
  • 19. Process Versioning
    9m
  • 20. Viewing Scheduled Actions from Processes - Paused Flow Interviews
    3m
  • 21. Adding Multiple If/Then Statements in Processes and Post to Chatter
    9m
  • 22. Example Processes
    3m
  • 23. Troubleshooting Processes
    7m
  • 24. Flow Builder Introduction
    6m
  • 25. Using Flow Templates
    4m
  • 26. Setting Flow User on Your User Account
    2m
  • 27. Flow Types and Building Flows
    4m
  • 28. Screen Flows and Autolaunched Flows
    12m
  • 29. Other Types of Flows
    8m
  • 30. When to Use Visualforce and Apex Triggers
    3m
  • 31. Monitoring Flows and Processes
    2m
  • 32. Order of Execution
    5m
  • 33. Retired Exam Guide - Sample Question #5
    3m
  • 34. Trailmix for the Advanced Admin Exam
    3m