ADM-211: Administration Essentials for Experienced Admin
Get ready for your exam by enrolling in our comprehensive training course. This course includes a full set of instructional videos designed to equip you with in-depth knowledge essential for passing the certification exam with flying colors.
$14.99 / $24.99
Getting Started
-
1. CRM and ERP9m
-
2. Cloud Computing13m
-
3. Salesforce Career Paths and Certifications10m
-
4. Leverage Trailhead8m
-
5. Understand the Advanced Administrator Exam guide11m
-
6. Salesforce Editions and Pricing4m
-
7. Setup your own Developer Edition Account!4m
-
8. Get an overview of Salesforce Standard Data Model3m
Extending Custom Objects and Applications : Custom Objects and Considerations
-
1. Section Overview3m
-
2. Extending Custom Objects and Applications : Introduction4m
-
3. Understanding the Enterprise data model - Field of Education7m
-
4. Creating Custom Objects and Tabs5m
-
5. Creating Custom Objects thro Schema Builder4m
-
6. Exploring Fields and Field Types8m
-
7. More about Text Field Types10m
-
8. Picklists and Multi-Select Picklists8m
-
9. Field Dependencies and Considerations10m
-
10. Considerations while converting Field Types7m
Extending Custom Objects and Applications : Relationships and Considerations
-
1. Object Relationships - Overview4m
-
2. Lookup Relationship - Overview12m
-
3. Considerations while using Lookup Relationship9m
-
4. Master-Detail Relationship - Overview8m
-
5. Considerations while using M-D Relationship9m
-
6. Relationship Conversion : Lookup to MD and vice-versa3m
-
7. Many-to-Many Relationship - Overview7m
-
8. Considerations while using Many-to-Many Relationship3m
-
9. Self Relationship7m
-
10. Hierarchial Relationhip4m
Extending Custom Objects and Applications : External Objects and Relationships
-
1. Configuring External Data Source and External Objects13m
-
2. Experimenting on the External Objects5m
-
3. Indirect Lookup Relationship16m
-
4. External Lookup Relationship7m
-
5. Considerations while using External Objects7m
Security and Access : Object Level Access
-
1. Section Overview2m
-
2. Security and Access - Overview5m
-
3. Managing Profiles15m
-
4. Profiles - Considerations11m
-
5. Permission Sets15m
-
6. Salesforce Licenses - User Licenses, Permission Set Licenses and Feature License13m
Security and Access : Record Level Access
-
1. OWD22m
-
2. OWD - Considerations10m
-
3. Role Hierarchy16m
-
4. Role Hierarchy - Considerations3m
-
5. Sharing Rules : Owner-based Sharing Rules14m
-
6. Sharing Rules : Criteria-based Sharing Rules5m
-
7. Manual Sharing9m
-
8. Manual User Record Sharing5m
-
9. Sharing Rules - Considerations10m
-
10. Manager Groups16m
-
11. Standard Report Visibility1m
-
12. Community and Portal User Visibility2m
-
13. Access to Record Types2m
-
14. Why someone is able to see a record?3m
Security and Access : Field Level Access
-
1. Field Level Security9m
Security and Access : Delegated Administration
-
1. Delegated Administration13m
Security and Access : Enterprise Territory Management
-
1. Enterprise Territory Management - Introduction12m
-
2. Enabling Enterprise Territory Management7m
-
3. Building a Territory Model6m
-
4. Creating Territory and Territory Hierarchy7m
-
5. Assigning Accounts to Territories8m
-
6. Assigning Users to Territories1m
-
7. Colloborate with Territory Models using Chatter2m
-
8. Activating Territory Model2m
-
9. Running Opportunity Territory Assignment Filter3m
Process Automation : Overview
-
1. Section Overview1m
-
2. Automation Tools in Salesforce - Overview8m
Process Automation : Troubleshoot an Approved Process
-
1. Approval Process - A quick recap6m
-
2. Troubleshoot an Approval Process23m
-
3. Considerations while using Approval Processes11m
Process Automation : Lightning Process Builder
-
1. Lightning Process Builder - Introduction4m
-
2. Using Process Builder to auto-create a record10m
-
3. Using Process Builder to auto-create child records12m
-
4. Using Process Builder to Update Child records8m
-
5. Using Process Builder to Execute Time-Dependent Actions11m
-
6. Using Process Builder to Send Email Alerts5m
-
7. Using Process Builder to Auto Submit Records for Approval12m
-
8. Using Process Builder to Configure Nested IF-ELSE conditions8m
-
9. Using Process Builder to Build and Use Invocable Process20m
-
10. Using Process Builder to Post to Chatter13m
-
11. Using Process Builder to perform Quick Actions6m
-
12. Process Builder Version Control Mechanism6m
Process Automation : When to use which tool?
-
1. Lightning Flow Builder7m
-
2. Automation Tool Combinations3m
-
3. Choose the Right Automation Tool7m
Data Management : Overview
-
1. Section Overview2m
-
2. Data Management Tools - Introduction5m
-
3. How to use Data Import Wizard?16m
-
4. How to use Apex Data Loader?12m
Data Management : Proactive Measures for Good Data Quality
-
1. Evaluating Incoming Data Sources6m
-
2. Enforce Data Entry Standards and Procedures11m
-
3. Use Validation Rules to enforce data entry standards7m
-
4. Considerations when mass importing records5m
-
5. Duplicate Management : Matching Rules10m
-
6. Duplicate Management : Duplicate Rules10m
-
7. Assign a Data Steward2m
Data Management : Reactive Measures for Data Quality Maintenance
-
1. Data Quality Reports and Dashboards14m
-
2. Merging Duplicate Accounts11m
-
3. Merging Duplicate Contacts5m
-
4. Merging Duplicate Leads4m
-
5. Mass Deleting Records11m
Data Management : Best Practices
-
1. Optimize your Data Visibility Structure8m
-
2. Data Skew3m
Data Management : Data Enrichment
-
1. Data Enrichment - Introduction7m
-
2. Using Salesforce Data.com for data enrichment14m
-
3. Third Party Apps3m
-
4. Social Accounts, Contacts and Leads6m
Data Management : Data Archival
-
1. What is Data Archival and how to handle it?21m
-
2. Various tools and options for archiving data - Part 18m
-
3. Various tools and options for archiving data - Part 211m
Auditing and Monitoring : Overview
-
1. Section Overview2m
-
2. What is Auditing and Monitoring?2m
Auditing and Monitoring : Auditing
-
1. Auditing using Record Modification Fields2m
-
2. Auditing using Login History5m
-
3. Auditing using Email Logs7m
-
4. Auditing using Email Logs : Considerations2m
-
5. Auditing using Field History Tracking10m
-
6. Auditing using Field Audit Trail21m
-
7. Auditing using Setup Audit Trail2m
-
8. Auditing using Login Forensics7m
Auditing and Monitoring : Monitoring
-
1. Monitoring : Security Health Check11m
-
2. Monitoring : System Overview3m
-
3. Monitoring : Storage Usage6m
-
4. Monitoring : Debug Logs - Configuration16m
-
5. Monitoring : Debug Logs - Testing10m
-
6. Monitoring : Jobs9m
-
7. Monitoring : Outbound messages5m
-
8. Monitoring : Time-Based Workflows14m
-
9. Monitoring : API Usage Notifications3m
Content Management
-
1. Section Overview1m
-
2. What is Content Management?5m
-
3. Using Attachments to maintain files6m
-
4. Using Documents to maintain files17m
-
5. Salesforce Knowledge1m
-
6. Add Google Docs to Salesforce7m
-
7. Salesforce Files4m
Content Management : Salesforce CRM Content
-
1. Salesforce CRM Content : Introduction and Setup6m
-
2. Salesforce CRM Content : Creating and Managing Libraries20m
-
3. Salesforce CRM Content : Configuring Record Types to Libraries11m
-
4. Salesforce CRM Content : Creating and Managing Content Packs3m
-
5. Salesforce CRM Content : Content Versioning9m
-
6. Salesforce CRM Content : Content Delivery9m
Change Management : Overview
-
1. Section Overview2m
-
2. What is Change Management??1m
-
3. Benefits of Change Management1m
-
4. Key Stages of Change Management10m
-
5. Development Methodology Options3m
-
6. Develop a Change Management Strategy2m
Change Management : Managing Sandboxes
-
1. Sandboxes and Sandbox Environment types7m
-
2. How to create a Sandbox?9m
-
3. Establish a deployment connection between Production and Sandbox4m
-
4. How to delete a Sandbox?2m
-
5. How to do a Sandbox Refresh?14m
Change Management : Metadata Export
-
1. What is Metadata and Metadata Export?3m
-
2. Metadata Export using Force.com IDE6m
-
3. Force.com CLI and Automated Metadata Export18m
Change Management : Metadata Deployment
-
1. Salesforce Metadata Deployment - Overview3m
-
2. Salesforce Packages11m
-
3. Deployment of Metadata using Change Sets - Outbound15m
-
4. Deployment of Metadata using Change Sets - Inbound9m
-
5. Best Practices while using Change Sets8m
-
6. Deployment of Metadata using Force.com IDE12m
-
7. Deployment of Metadata using Snapshot11m
Sales Cloud Applications : Campaign Management
-
1. Section Overview2m
-
2. Executing a successful marketing campaign9m
-
3. Creating a new campaign6m
-
4. Setting up Campaign Hierarchy12m
Sales Cloud Applications : Lead Management
-
1. Steps for Effective Lead Management10m
-
2. Creating a new Lead1m
-
3. Lead Conversion Process4m
Sales Cloud Applications : Account and Contact Management
-
1. Account and Account Hierarchy6m
-
2. Configuring Account Team20m
-
3. Understanding Person Accounts6m
-
4. Account Contact Relationship - Contacts to Multiple Accounts7m
Sales Cloud Applications : Product Management
-
1. Create Products, Price Books and Price Book Entries7m
Sales Cloud Applications : Opportunity Management
-
1. Opportunity and Opportunity Products10m
-
2. Opportunity Product Scheduling - Quantity Scheduling and Revenue Scheduling10m
-
3. Opportunity Teams7m
Sales Cloud Applications : Quote Management
-
1. Enable Quotes5m
-
2. Create Quotes4m
-
3. Generate Quote PDF2m
-
4. Email Quote to Customer2m
-
5. Sync Quote to Opportunity6m
Sales Cloud Applications : Collaborative Forecasts
-
1. Colloborative Forecasting - Enable Forecasts4m
-
2. Adding Forecast Types6m
-
3. Configure Default Forecast Display2m
-
4. Enable Forecast Adjustments4m
-
5. Enable Cumulative Forecast Rollups8m
-
6. Enable Colloborative Forecast Users1m
-
7. Understanding Colloborative Forecast Hierarchy4m
-
8. View and Analyze Forecasts19m
Service Cloud Applications : Case Management
-
1. Creating a new case4m
-
2. Email-to-Case functionality11m
-
3. Case Assignment Rules10m
-
4. Case Escalation Rules16m
Service cloud Applications : Entitlement Management
-
1. Entitlement Management - Introduction8m
-
2. Enable Entitlement Management9m
-
3. Create Milestone4m
-
4. Create Entitlement Process4m
-
5. Add milestone to entitlement process4m
-
6. Add milestone actions8m
-
7. Activate Entitlement Process2m
Service Cloud Applications : Interaction between Support Agents and Customers
-
1. Configure Service Cloud Console App12m
-
2. Configure Agent Console Tab11m
-
3. Case Feed3m
Service Cloud Applications : Knowledge Management
-
1. Enabling Salesforce Knowledge3m
-
2. Configure Data Categories and Data Category Assignments6m
-
3. Configure Knowledge Validation Status2m
-
4. Configure Knowledge Article Actions4m
-
5. Create Article Types5m
-
6. Create and Publish Articles3m
Analytics,Reports and Dashboards
-
1. Understand Analytics using Reports and Dashboards7m
-
2. How to use Report Builder14m
-
3. Create and Use Tabular Reports5m
-
4. Create and Use Summary Reports9m
-
5. Create and Use Matrix Reports6m
-
6. Create and Use Joined Reports6m
-
7. Create Custom Report Types10m
-
8. Report Scheduling6m
-
9. Create Dashboards with Dashboard Components for Matrix and Summary Reports14m
-
10. Create Dashboards with Dashboard Components for Tabular and Joined Reports8m
-
11. Setup Dynamic Dashboard Filters6m
-
12. Scheduling Dashboard Refresh5m
