MB-230: Microsoft Dynamics 365 for Customer Service

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$14.99 / $24.99

Course Overview

1. Course Overview
2m 57s
2. What Is Microsoft Dynamics 365?
3m 16s

Register for Microsoft Dynamics 365

1. Sign Up For Microsoft Dynamics 365 Trial
7m 29s

Microsoft Dynamics 365 Sales Module Overview

1. Dynamics 365 For Sales Important Terminologies
9m 41s
2. Dynamics 365 For Sales Process Flow
3m 18s
3. Dynamics 365 For Sales Application Navigation
6m 43s

Microsoft Dynamics 365 Marketing Module Overview (Not Adobe Marketing Cloud)

1. Dynamics 365 For Marketing Important Terminologies
3m 5s
2. Dynamics 365 For Marketing Process Flow
3m 7s
3. Dynamics 365 For Marketing Application Navigation
6m 36s

Microsoft Dynamics 365 Service Module Overview

1. Dynamics 365 For Service Important Terminologies
6m 40s
2. Dynamics 365 For Service Process Flow
2m 34s
3. Dynamics 365 For Service Application Navigation
9m 40s

Microsoft Dynamics 365 Project Service Automation Module Overview

1. Dynamics 365 Project Service Automation Important Terminologies
7m 45s
2. Dynamics 365 Project Service Process Flow
2m 52s
3. Dynamics 365 Project Service Application Navigation
12m 44s

Microsoft Dynamics 365 Field Service Module Overview

1. Dynamics 365 Field Service Important Terminologies
5m 27s
2. Dynamics 365 Field Service Process Flow
1m 56s
3. Dynamics 365 Field Service Application Navigation
5m 15s

Register for Microsoft Dynamics 365 For Financials

1. Dynamics 365 For Financials Overview
2m 9s
2. Register For Dynamics 365 For Financials
5m 1s

Microsoft Dynamics 365 For Financials Module Overview

1. Dynamics 365 For Financials Important Terminologies
7m 1s
2. Dynamics 365 For Financials Process Flows
3m 13s
3. Dynamics 365 For Financials Application Navigation
7m 48s

Register for Microsoft Dynamics 365 For Operations

1. Dynamics 365 For Operations Overview
2m 10s
2. Register For Dynamics 365 For Operations
4m 40s

Microsoft Dynamics 365 For Operations Overview

1. Dynamics 365 For Operations Important Terminologies
1m 57s
2. Dynamics 365 For Operations Process Flows
3m 20s
3. Dynamics 365 For Operations Application Navigation
4m 32s

Next Steps

1. Course Review
3m 24s
2. Next Steps
3m 35s