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OG0-061 – IT4IT Part 1 Exam

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Showing 1–3 of 5 questions

Question 1

Which of the following key data objects is associated with the Service Portfolio functional component?

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    Service Contract
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    Conceptual Service
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    Portfolio Backlog Item
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    Scope Agreement
Question 2

Which of the following are Key Performance Indicators of the Requirement to Deploy (R2D) value stream?

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    Reduction of change-related outages, reduction of emergency changes, reduction of unplanned change
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    The investment in each service is quantified in the service portfolio; software license percentage is use
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    Increase automatically remediated Events; increase the percentage of Events correlated to a business service
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    The percentage of automated tests; arrival and departure rate for work
Question 3

What is a key value proposition of the Detect to Correct value stream?

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    Service lifecycle tracking through conceptual, logical, and physical domains
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    Timely identification and prioritization of an issue
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    Increased fulfillment efficiency through standard change deployment and automation
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    Standardized service development and delivery