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OG0-021 – ArchiMate 2 Part 1 Examination

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Showing 7–9 of 10 questions

Question 7 (Volume B)

At ArchiSurance, the Take in Claim process creates a Claim business object, while the remaining processes in the sequence below refer to and update the Claim business object.

D:\Documents and Settings\useralbo\Desktop\1.bmp

Which structural relationship could replace the association relationships in the diagram to more precisely describe how ArchiSurance Claim processes interact with the Claim business object?

Select an option, then click Submit answer.

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    Used By
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    Flow
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    Assignment
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    Access
Question 8 (Volume B)

The following is an example of an ArchiMate Goal Contribution view:

D:\Documents and Settings\useralbo\Desktop\1.bmp

Which goals negatively influence other goals?

Select an option, then click Submit answer.

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    Reduce expense ratio and Improve skills of claim processors
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    Reduce customer service staff and Conduct trainings during working hours
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    Reduce claim processing errors and Reduce expense ratio
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    Improve skills of claim processors and Reduce customer service staff
Question 9 (Volume A)

All ArchiSurance divisions use a Claims Adjudication Process specific to their lines of business to determine whether a claim should be paid as well as the payment amount. Consider the following diagram:

D:\Documents and Settings\useralbo\Desktop\1.bmp

Which of the following statements is expressed by the diagram?

Select an option, then click Submit answer.

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    The Claims Adjudication Process realizes the Claim File
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    Claims are filed after the Claims Adjudication process is complete
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    The Claims Adjudication team relies on the Claim File to get its work done
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    The Claims Adjudication process accesses the Claim File