CIS-EM Certified Implementation Specialist-Event Management Exam

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Showing 1–3 of 10 questions

Question 1

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

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  • The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.

  • The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.

  • All CIs stored in the CMDB must have an assigned IP address within your infrastructure.

  • A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

Question 2

A monitoring tool notification of a notable occurrence is known as what?

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  • An alert

  • An event

  • A metric

  • An alarm

Question 3

What are the possible actions available in alert management? (Choose three.)

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  • Execute remediation subflows

  • Execute remediation workflows

  • Launch applications

  • Evaluate business rule

  • Create a service catalog request