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C_C4HL2C_92 – SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash

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Showing 1–3 of 10 questions

Question 1

Which options are available to share a quote with customer when using SAP Sales Cloud?

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    Generate a secured webpage solely accessible by the customer
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    Send it to SAP Commerce Cloud
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    Send it to SAP Service Cloud with a customer email notification
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    Generate a pdf and send it to the customer
Question 2

What are the 5 main features of the SAP Marketing Cloud?

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    Driving attributed revenue by measuring success through reporting the return of Marketing Investment on the Campaigns
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    Aligning/Orchestrating Marketing and Sales efforts. Ex. Marketing triggering a campaign that engages Sales (through leads or tasks)
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    Understanding Influencers and Decision Makers with their individual interests and preferences
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    Identifying high-value accounts
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    Automatically scoring Leads based on customer interaction and converting them into Opportunities
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    Building experiences based on specific contact preferences to engage them
Question 3

In SAP Marketing Cloud, what are examples of predictive scores?

Select all that apply, then click Submit answer.

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    Channel Affinity
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    Product Buying Propensity
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    Activity Score
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    Best Sending Time