C_C4H460_01 SAP Certified Development Associate - SAP Cloud for Customer 1911

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Showing 1–3 of 10 questions

Question 1

Which of the following activities can you perform with the SAP add-in for Microsoft Excel? There are 2 correct answers to this question

Select all that apply, then click Submit answer.

  • Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)

  • Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet

  • Upload Microsoft Excel workbooks to SAP Cloud for Customer

  • Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer


Question 2

You enable e-mail integration with SAP C4C service request management- Which types of customers are supported by the e-mail channels? There are 2 correct answers to this question.

Select all that apply, then click Submit answer.

  • Accounts

  • Competitors

  • Individual customers

  • Partners


Question 3

Which elements in a ticket are uniquely identified using a registered product? There are 2 correct answers to this question.

Select all that apply, then click Submit answer.

  • Warranty

  • Service Entitlements

  • Service Level Agreements

  • Contract