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C_C4H320_24 – SAP Certified Application AssociateSAP Commerce Cloud Business User

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Showing 4–6 of 10 questions

Question 4

Which areas in the user interface can you use to create a customer complaint ticket?Note: There are 2 correct Answer to this question

Select all that apply, then click Submit answer.

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    Backoffice Collaboration Center
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    Backoffice Customer Support Cockpit
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    On the storefront using the Assisted Service Module
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    Feedback Icon at the top right of the Backoffice page

Question 5

What can end-users do when working with workflows?Note: There are 3 correct Answer to this question

Select all that apply, then click Submit answer.

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    See the decision-making of previous steps
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    Confirm a task is completed by making a decision
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    Comment on a task
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    Check their "todo" tasks in the collaboration center
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    Mark a task as being in error to abort the step

Question 6

Where can you configure sourcing in the Order Management Services Module in SAP Commerce Cloud?

Select an option, then click Submit answer.

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    In the Assisted Service Module
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    In the Beckoffice Administration Cockpit
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    In local properties or project properties of your custom extensions
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    In the Backoffice Order Fulfillment Cockpit