← Back to exam page

C_C4H225_12 – SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation

Loading demo links...

Showing 4–6 of 10 questions

Question 4

Which of the following apply to the msrp field in the product data file? Note: There are 3 correct

Answer: to this question.

Explanation:

Select all that apply, then click Submit answer.

  • ○

    It is the original price of the product.

  • ○

    The currency is not included.

  • ○

    The comma (,) is always used as the decimal mark.

  • ○

    It is a mandatory field.

  • ○

    The msrp value must be higher than the price for it to appear in the recommendation.


Question 5

How does contact duplication work in SAP Emarsys Customer Engagement? Note: There are 2 correct

Answer: to this question.

Explanation:

Select all that apply, then click Submit answer.

  • ○

    It runs once a day, checking against the full database.

  • ○

    Contacts with the same unique identifier are merged automatically on import.

  • ○

    Contacts with identical first name and last name are merged automatically.

  • ○

    It runs every time a new contact is about to be imported.


Question 6

You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?

Select an option, then click Submit answer.

  • ○

    Use full name and email address as the unique identifier.

  • ○

    Use the same identifier across all channels.

  • ○

    Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.

  • ○

    Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.