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Education-Cloud-Consultant – Salesforce Certified Education Cloud Consultant Exam

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Showing 1–3 of 10 questions

Question 1

A partner wants to self-certify that its app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and abides by conventions for key EDA objects.

What are two key objects used with EDA?

Choose 2 answers.

Select all that apply, then click Submit answer.

  • ○

    Opportunity
  • ○

    Affiliation
  • ○

    Account
  • ○

    Attribute
Question 2

A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.

Which two communication examples should a consultant recommend?

Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    User contest
  • ○

    Post go-live recap
  • ○

    Teaser email
  • ○

    Project sponsor profile
Question 3

The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.

Which two options should the consultant recommend to meet the requirement?

Choose 2 answers.

Select all that apply, then click Submit answer.

  • ○

    Knowledge
  • ○

    Queues
  • ○

    Bots
  • ○

    Live Chat