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CRT-251 – Sales Cloud Consultant

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Showing 1–3 of 15 questions

Question 1

Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products.

Which two actions prevent a sales representative from adding these products to opportunities if they are NOT certified to sell them?

Choose two answers.

Select all that apply, then click Submit answer.

  • ○

    Use a validation rule on opportunity products to prevent them from adding products marked as required certification if they are NOT certified.

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    Use a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.

  • ○

    Use a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.

  • ○

    Use a separate price book for the products requiring certification and only share the price book to users who are certified.

Question 2

Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.

Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    Grant Read access on the account's cases.
  • ○

    Edit all opportunities on the account.
  • ○

    View the account and keep activities private.
  • ○

    View one of the opportunities on the account.
Question 3

A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering use cases for Sales Processes.

Which two groups should provide content for the use cases?

Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    Sales reps
  • ○

    Finance team
  • ○

    Sales operations
  • ○

    Executives