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Community-Cloud-Consultant – Salesforce Certified Community Cloud Consultant (SP19)

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Showing 1–3 of 15 questions

Question 1

Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?

Choose 3 answers

Select one or more of the following:

Select all that apply, then click Submit answer.

  • ○

    Add an HTML component with the link to the Store Locations Community page
  • ○

    Define the Store Locations object in the Global Search Results component
  • ○

    Add the Store Locations object pages to the Community navigation
  • ○

    Associate a tab to the Store Locations object
  • ○

    Enable read access on the user profile to the Store Locations object
Question 2

A Salesforce Admin needs to build a self-service Community.

Which three steps should the Salesforce Admin take before building the Community in Salesforce? (Choose three.)

Select all that apply, then click Submit answer.

  • ○

    Create email templates to be used in the Community.
  • ○

    Configure a search for articles and discussions in the Community.
  • ○

    Add discussions on topics that can be published in the Community.
  • ○

    Gather branding assets, including images and logo for the Community.
  • ○

    Enable the Service Cloud features to be used in the Community, including Knowledge and Case.
Question 3

Universal Containers want to drive engagement for its Community, and is encouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?

Choose 3 answers

Select one or more of the following:

Select all that apply, then click Submit answer.

  • ○

    Enter a description of the recommendation
  • ○

    Select a custom recommendation channel in the Marketing Cloud
  • ○

    Click "upload image" to include an image with your recommendation
  • ○

    Connect to the Einstein recommendation API
  • ○

    Enter a label for the button in the recommendation