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Certified-Heroku-Architecture-Designer – Certified Heroku Architecture Designer

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Showing 1–3 of 15 questions

Question 1

Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate.

Which two recommendations should a Consultant make? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Increase training to Field Service Technicians
  • ○

    Publish training documentation in a closed Chatter group
  • ○

    Publish pre-release documentation on the Customer Community.
  • ○

    Increase training to Sales Representatives.
Question 2

Universal Containers has a large volume of cancellations occurring on their Work Orders. The COO wants to manage Work Order cancellations and subsequentfollow-ups.

Which two options should a Consultant recommend? (Choose two )

Select all that apply, then click Submit answer.

  • ○

    Change the Work Order with a closed status of "Cancelled".
  • ○

    Address
  • ○

    Re-use the existing Work Order for the follow-up.
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    Create a child Work Order for the follow-up Work Order
  • ○

    Change the Work Order with a status of "New".
Question 3

A customer's IT department will not allow VPN access through their on-premise gateway. Users need to be able to access trusted Heroku applications only when they are in the office. These applications are deployed to a Heroku Private Space.

Which two Private Spaces features should an Architect recommend to enable on-premise users to gain the access they need? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Stable outbound IP addresses
  • ○

    VPC peering
  • ○

    Internal routing
  • ○

    Trusted IP ranges