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Certified-Community-Cloud-Consultant – Certified Community Cloud Consultant

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Showing 1–3 of 15 questions

Question 1

A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.

Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer

Select an option, then click Submit answer.

  • ○ Add a generic component and name it Leaderboard
  • ○ Enable Chatter for the Customer Service Napili Community
  • ○ Drag and drop the Reputation Leaderboard component onto the home page
  • ○ Create a custom Lightning component and add it to the home page
Question 2

Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template. What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers

Select all that apply, then click Submit answer.

  • ○

    Add French and Italian languages to the Community using the Community Builder Page Editor
  • ○

    Add French and Italian languages to the Community using Site.com configuration
  • ○

    Add the Language Picker Component to make French and Italian available on the Community Pages
  • ○

    Add French and Italian to Language Settings under Admin Setup
Question 3

Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?

Choose 3 answers

Select all that apply, then click Submit answer.

  • ○

    Any community member can pin a post to the top of the feed
  • ○

    The person who posted the question can select the best answer
  • ○

    The person who answered the question can select the best answer
  • ○

    An authorised user can pin a post to the top of the feed
  • ○

    The community moderator can select the best answer