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Certified-Business-Analyst – Salesforce Certified Business Analyst Exam (SU22)

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Showing 1–3 of 15 questions

Question 1

The business analyst (BA) at Universal Containers (UC) wants to understand why UC failed to meet a deployment date for its product go live while following the Agile process. According to the BA's research, the developers lacked a sense of the work in progress and the intended goal of that work, and the QA team was unable to clearly test the functionality based on a given persona.

Which step should the BA take next?

Select an option, then click Submit answer.

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    Create a SWOT (Strength, Weakness, Opportunity, Threat) analysis to understand why development and testing took more time.
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    Move the deployment date out so the teams have more time to work.
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    Review the user stories to ensure they are small, testable, and valuable.
Question 2

The user acceptance testing (UAT) of a solution has passed. During the code review process, a technical team found that the Apex code fails to meet Salesforce coding standards which makes it challenging to maintain over the long term and may create performance issues. The business analyst has identified this as an issue that prevents deployment to production.

Which principle of Agile methodology does this violate?

Select an option, then click Submit answer.

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    Sprint retrospective
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    Definition of done
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    Iterative development
Question 3

A business analyst (BA) is preparing for user acceptance testing for case management scenarios in Service Cloud.

What should the BA do to help prevent gaps from being discovered after go live?

Select an option, then click Submit answer.

  • ○

    Focus more on happy path testing and less on edge case testing.
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    Write test scripts that reflect real life and cover the requirements.
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    Streamline testing by limiting the number of testers involved.