Advanced-Cross-Channel Salesforce Advanced Cross Channel Accredited Professional Exam

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Showing 1–3 of 5 questions

Question 1

What data is there in mobile connect demographics, select3

Select all that apply, then click Submit answer.

  • City

  • Region

  • Email

  • First name

  • channel

Question 2

3 possible reasons why a SMS message would fail to reach users mobile? (select 3 options)

Select all that apply, then click Submit answer.

  • switched off

  • SMS sent to landline number

  • mobile is in another call

  • out of cellular network coverage

  • Low battery

Question 3

You are getting an error while trying to make an inbox message as inactive. What could be the possible reason.

Select an option, then click Submit answer.

  • Some automation activity is using the inbox message

  • The message is already scheduled/active

  • The message has already been sent. (once started to send cannot mark as inactive)