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PEGAPCDC80V1_2019 – Pega Certified Decisioning Consultant (PCDC) 80V1 2019

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Showing 4–6 of 9 questions

Question 4

U+ Bank has launched a new credit card for all customers with a premium bank account. As a Strategy Designer, you need to create propositions that involve the full customer life cycle: marketing, sales, and service. Which two valid propositions do you create? (Choose Two)

Select all that apply, then click Submit answer.

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    Credit card number
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    Credit card status
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    No annual fee
  • ○

    Address change
Question 5

Visual Business Director can be used to __________.

Select an option, then click Submit answer.

  • ○

    import an inspect an external dataset
  • ○

    compare two datasets
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    predict customer behavior
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    inspect interactions of a single customer
Question 6

A telecom company is interested in improving customer engagement on social media. However, there are hundreds of relevant messages posted on Twitter every day, and it is not practical for customer service representatives (CSRs) to review and respond to all messages. Instead, CSRs should focus on negative messages.

What do you need to analyze the incoming messages?

Select an option, then click Submit answer.

  • ○

    A text analyzer
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    A text outcome filed
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    An adaptive model for each negative response
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    Historical data to build a predictive model