Within your digital assistant, you notice that the user input "tell me my balance" immediately initiates the Banking skill. However, it does not offer the user the option to consider that the request could be handled by the Retail skill, which also offers the ability to check the balance in your retail account.
How should you ensure that both the banking and retail skills are considered in this case?
Select an option, then click Submit answer.
-
○
Raise the Candidate Skills Confidence Threshold in the digital assistant.
-
○
Lower the Confidence Threshold in the Retail skill.
-
○
Lower the Candidate Skills Confidence Threshold in the digital assistant.
-
○
Lower the Confidence Threshold in the Banking skill.
