The GRC Business owner responsible for reviewing and investigating access incidents related to the “Order to Cash” perspective does not see any worklists for the generated results. You have validated that:
1. Other business owners are able to view their assigned worklists without any problem
2. Incidents have been generated for the controls related to Order to Cash
3. The business owner’s assigned roles contain the correct functional privileges and data access to the correct perspective values
What is the reason the business owner cannot see any worklists for the generated incidents?
Select an option, then click Submit answer.
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The Result Management Perspective Assignment has not been linked.
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The underlying model is not linked to Order to Cash.
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The business owner was recently assigned the role and the worklist needs to be refreshed.
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Worklist assignment does not include the business owner.
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The Control Perspectives are not linked to the control.