Question 10
When using the Global Search to find records, how can users display inactive records in the search results?
Select an option, then click Submit answer.
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Re-activate the record so that it appears in the Global Search results set.
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Change the Display Type on the record.
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Prefix the search keyword with the correct record type (for example, “cu” for Customer).
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Enable the user preference Include Inactives In Global & Quick Search.