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MS-720 – Microsoft Teams Voice Engineer (beta)

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Showing 7–9 of 10 questions

Question 7 (New Update)

You have a Microsoft Teams Phone deployment.

You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification.

What should you use?

Select an option, then click Submit answer.

  • ○

    a calling policy
  • ○

    call delegation
  • ○

    group call pickup
  • ○

    call parte and retrieve
  • ○

    call forwarding
Question 8 (Mixed Questions)

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

Solution: You set the routing method for the call queue to Attendant routing.

Does this meet the goal?

Select an option, then click Submit answer.

  • ○

    Yes
  • ○

    No
Question 9 (New Update)

Your company assigns an Office 365 E3 license to each user. All users are in France.

You plan to deploy Direct Routing.

Which additional license should you assign to the users?

Select an option, then click Submit answer.

  • ○

    Microsoft 36S Domestic and International Calling Plan
  • ○

    Microsoft Teams Phone Standard - Virtual User
  • ○

    Microsoft 36S Domestic Calling Plan
  • ○

    Microsoft 365 Audio Conferencing
  • ○

    Microsoft Teams Phone Standard