You need to replace the bicycle inspection forms.
Which two solutions should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Select all that apply, then click Submit answer.
Reference / correct answer:
a flow that maps inspection data to Dynamics 365 for Field Service
a model-driven app based on customer service entities
Scenario: The Adventure Works Cycles retail location performs bicycle inspections and performance tune-ups. Technicians use paper forms to document the bicycle inspection performed before a tune-up and any additional work performed on the bicycle.
C: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set mobile workers up for success when they're onsite with customers fixing issues.
D: Model-driven apps are good for creating end-to-end solutions. For example, after a customer service support ticket has been created, it must be routed, addressed, updated, marked as complete, and so on. There will likely be quite a few teams, roles, and processes involved in this complete cycle of case resolution, which would require a model-driven app.
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview https://us.hitachi-solutions.com/blog/canvas-vs-model-driven-apps/ Configure Common Data Service