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GCX-ARC – Genesys Cloud CX: Architect Certification

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Showing 1–3 of 10 questions

Question 1

When creating a schedule, which of these frequency types are available for the Repeating event feature? (Choose four.)

Select all that apply, then click Submit answer.

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    Daily
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    Weekly
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    Quarterly
  • ○

    Monthly
  • ○

    Hourly
  • ○

    Yearly
Question 2

Select all the sections available to configure the global settings for a newly created flow. (Choose five.)

Select all that apply, then click Submit answer.

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    Actions
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    Data
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    Event Handling
  • ○

    Menus
  • ○

    Prompts
  • ○

    Dependencies
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    Supported Languages
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    Speech Recognition
Question 3

Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing? (Choose three.)

Select all that apply, then click Submit answer.

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    Transfer
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    Transfer to ACD Flow
  • ○

    Transfer to Outbound Flow
  • ○

    Transfer to Flow
  • ○

    Hangup
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    Transfer to Secure Flow