What is the correct sequence of steps in the service catalog design and implementation process?

Answer is in the explanation below.
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What is the correct sequence of steps in the service catalog design and implementation process?

Answer is in the explanation below.
Which concept ensures accountability for security breaches or misuse of resources?
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Compliance
Governance
Risk management
What enables resource pooling and multi-tenancy in a cloud environment?
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Rapid elasticity
On-demand provisioning
Scalability
Virtualization