500-444 – Cisco Contact Center Enterprise Implementation and Troubleshooting

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  Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.

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  Creates just VRU PG; VRU PIMs need to be added manually.

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  Creates the Media Routing PG (MR PG) with three MR PIMs.

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  Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.

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  Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.

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  is supported on servers running Linux Server

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  generates certificate signing requests (CSR)

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  generates self-signed certificates in the PEM format, which is an X509 extension

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  creates a log file pertaining to the operations that it performs for troubleshooting

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  validates any certificate

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  CA Certificate:tomcat

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  CA Signed Certificate from CSR Request:tomcat

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  3rd party signed Certificate

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  CA Certificate:tomcat-trust

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  CA Signed Certificate from CSR Request:tomcat-trust