500-442 – Administering Cisco Contact Center Enterprise

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Showing 1–3 of 10 questions

Question 1

Which two CCE configuration objects can be configured from the Web Administration tool? (Choose two.)

Select all that apply, then click Submit answer.

Question 2

What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

Select all that apply, then click Submit answer.

Question 3

Which two key tasks must be completed in ICM to enable basic agent functionality in a CCE deployment? (Choose two.)

Select all that apply, then click Submit answer.

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