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500-301 – Cisco Cloud Collaboration Solutions

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Showing 1–3 of 10 questions

Question 1

Which option is a component of Cisco Spark?

Select an option, then click Submit answer.

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    scheduling
  • ○

    polling questions
  • ○

    calling
  • ○

    whiteboard sharing
Question 2

Which support tools option is available in the Cisco WebEx Support Center?

Select an option, then click Submit answer.

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    Monitor all sessions and agent activity at the queue and support-representative levels.
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    Allow recording of support sessions manually or automatically
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    Allow technicians to reboot and reconnect.
  • ○

    Set up queues with rules-based routing, by availability or skill set.
Question 3

In which ways can your Cisco WebEx account be accessed?

Select an option, then click Submit answer.

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    WebEx productivity tool and email client plug-ins
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    web portal, WebEx productivity tool, and email client plugins
  • ○

    web portal and email client plug-ins
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    web portal only