500-301 Cisco Cloud Collaboration Solutions

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Showing 1–3 of 10 questions

Question 1

Which option is a component of Cisco Spark?

Select an option, then click Submit answer.

  • scheduling

  • polling questions

  • calling

  • whiteboard sharing


Question 2

Which support tools option is available in the Cisco WebEx Support Center?

Select an option, then click Submit answer.

  • Monitor all sessions and agent activity at the queue and support-representative levels.

  • Allow recording of support sessions manually or automatically

  • Allow technicians to reboot and reconnect.

  • Set up queues with rules-based routing, by availability or skill set.

Question 3

In which ways can your Cisco WebEx account be accessed?

Select an option, then click Submit answer.

  • WebEx productivity tool and email client plug-ins

  • web portal, WebEx productivity tool, and email client plugins

  • web portal and email client plug-ins

  • web portal only