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300-080 – Troubleshooting Cisco IP Telephony & Video v1.0

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Showing 4–6 of 15 questions

Question 4

After you upgrade a Cisco Unified Communications Manager cluster, users are unable to log in to their phones. Which two actions must you take to correct the problem?

(Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Reconfigure the Extension Mobility feature on the publisher and rebuild the publisher
  • ○

    Restart the Tomcat services on all servers.
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    Reboot all servers in the cluster.
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    Regenerate the Tomcat.pem certificate on the publisher and each subscriber server.
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    Regenerate the Tomcat.pem certificate on the publisher only.
Question 5

After you deploy a hardware transcoder, users without a common codec are unable to complete calls to one another. Which two actions must you take to troubleshoot the problem? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Use RTMT to verify that transcoder resources are available.
  • ○

    Verify that all SIP trunks are registered within Cisco Unified Communications Manager.
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    Verify that media resources are assigned to the transcoder.
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    Verify that the transcoder is registered with Cisco Unified Communications Manager.
  • ○

    Verify that the transcoder is running the latest firmware and flash NVRAM.
Question 6

You discover that a CCD client is failing to learn patterns with RTMT. Which two actions can you take to troubleshoot the problem? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Verify that the SIP trunk between Cisco Unified Communications Manager and the Cisco Unified Presence Server is configured correctly.
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    Verify that the trunk is selected for the CCD advertising service.
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    Verify that the trunk is selected for the CCD requesting service.
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    Verify that EIGRP topology information is available to the SAF Forwarders
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    Verify the SAF configuration