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MBP18 – BCS Practitioner Certificate in Modelling Business Processes 2018

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Showing 4–5 of 5 questions

Question 4

A business analyst has identified the following pattern of business activity in a process she has been asked to improve:

The following observations have been made.

a) The handle-offs in the process are unlikely to be worthy of further investigation.

b) The impact of bottlenecks in the tasks performed by Actor 2 should be explored.

c) The first task of actor 1 should always be immediately after the trigger event

d) The impact of bottlenecks in the tasks performed by Actor 3 should be explored.

Which of these observations are CORRECT?

Select an option, then click Submit answer.

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    a, b and c.

  • ○

    a, c and d.

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    b, and d.

  • ○

    a, and d.


Question 5

A trainee business analyst wishes to clarify what is meant by a task level description within the business process hierarchy. Which of thefollowing is a task level description?

Select an option, then click Submit answer.

  • ○

    The customer finds the products they want on the company's website and places an order

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    The organisation has an online channel, so customers can order directly from its website.

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    The order is fulfilled by the company's Logistics team based at its central warehouse

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    A Logistics team member uses a picking list to locate and pick each item on the order.