7495X Avaya Oceana - Solution Integration Exam

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Showing 1–3 of 10 questions

Question 1

Avaya Oceana® routed calls require two Communication Manager (CM) variables:

Routing Vector requires a variable used to collect Agent ID.

Avaya Oceana® solution vectors require a Persistent variable.

Which two purposes do these variables serve in CM? (Choose two.)

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  • To hold Agent ID from Adjunct Route response message

  • To distinguish between RONA and Adjunct Routed Elite Anchored calls

  • To hold the customer ANI to perform Adjunct Route

  • To distinguish between Adjunct Routed Elite and WebRTC Voice/AAMS anchored calls

  • To hold UUID information to be shared with Avaya Oceana®

Question 2

After deploying the Avaya Oceana® Cluster1, the cluster status will be in the Deny New Service State.

Which two steps must be performed to complete the Cluster1 installation? (Choose two.)

Select all that apply, then click Submit answer.

  • Change the Cluster 1 attributes to the desired values.

  • Change the Cluster 1 status to accept new service after reboot.

  • Change the Cluster1 status to deny new service after reboot.

  • Reboot is not required for Avaya Breeze Nodes from Cluster1.

  • First reboot Avaya Breeze Nodes from Cluster1.

Question 3

Which two actions are required when configuring the Avaya Oceana® Webchat channel? (Choose two.)

Select all that apply, then click Submit answer.

  • Deploy a WebServer.

  • Create Chat Provider.

  • Login to Agent Workspaces.

  • Initiate a Webchat session.

  • Deploy ED Chat Flow.