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7303 – Avaya CallPilot Implementation

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Showing 1–3 of 10 questions

Question 1

A technician is preparing to set up, install, and configure an Avaya CallPilot RIs. 5.0 system. Which three guidelines should be followed whenever handling switch and server components? (Choose three.)

Select all that apply, then click Submit answer.

  • ○

    Use electrostaticdischarge precautions.

  • ○

    Hard drives needspecial handling.

  • ○

    Use firm and steady force to seal printed circuit boards.

  • ○

    Handle printed Circuit boards by the backplane edge connector.

Question 2

A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a

Communication Server 1000E (CS1000) RIs. 6.0. The system has been running for over a year without any problems. Now Avaya CallPilot is taking very long to answer calls. During the diagnostic testing the Avaya Call Pilot System Monitor shows some of the channels as remote off duty.

Which three steps can be followed to diagnose the problem? (Choose three.)

Select all that apply, then click Submit answer.

  • ○

    LogintotheCS1000and disable the AMLlink.

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    Loginto the CS1000and check the status of the Avaya CallPilot agents.

  • ○

    Log into the CS1000 and check the status of the AMLlink.

  • ○

    Loginto the CS1000andcheckthestatus of the MGATECards.

  • ○

    Log into the AvayaCallPilot and disable the ELANconnection.

Question 3

The customer has installed Application Builder on a client PC, but is unable to establish a connection the Avaya CallPilot server. Which two are possible causes of the problem? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    SSL is not configured correctly.

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    FTPis not supported on the platform.

  • ○

    There is not 20-30 Mbytes of free space on the P
  • ○

    The IP address and Host Name are not defined correctly.