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7241X – Avaya Equinox™ Solution with Avaya Aura® Collaboration Applications Support Exam

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Showing 4–6 of 10 questions

Question 4

Which three steps are included in Discipline 3, Develop Interim Containment Actions, of the 8D Troubleshooting Methodology? (Choose three.)

Select all that apply, then click Submit answer.

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    Implement protections
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    Evaluate systems and components
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    Develop immediate controlled actions to isolate the problem
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    Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
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    Develop a hypothesis based on the outcome of the various controlled actions and the system’s reactions.
Question 5

What are the three main components of the Avaya Aura® Multimedia Messaging (AMM) architecture? (Choose three.)

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    Avaya Equinox Client
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    Avaya Aura® Multimedia Messaging
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    Avaya Aura® Core
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    System Manager
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    Linux Operating System
Question 6

A customer has deployed Avaya Equinox Team Engagement Solution and they want to test the Multimedia feature on their Equinox Clients. The customer uses messaging domain “trn.avaya.com”.

When a user, Bill Evans, tries to send an IM from the Thick Client to John Doe (Web Client) it returns the error message: “Send Failed”. The customer decides to troubleshoot the issue and they get the following AMM configuration parameters when they verify for Bill Evans using https://:8443/aem/resources.

Which reason is a valid reason for the customer problem?

Select an option, then click Submit answer.

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    The customer has configured a wrong AMM Server messaging URL
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    The customer has configured a wrong AMM Server port number “8443”
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    The customer has configured a wrong AMM messaging domain “avaya.com”
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    The customer has configured a correct AMM messaging domain “avaya.com”