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6202 – Avaya Aura Contact Center Implementation

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Showing 1–3 of 10 questions

Question 1

Which three operating systems are supported for a Contact Center Manager Application

(CCMA) client installation?(Choose three)

Select all that apply, then click Submit answer.

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    Windows 2000 Professional

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    Windows XP Professional SP2 or later

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    Windows Vista Business SP1 (32-bit)

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    Windows Vista Basic

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    Windows 7


Question 2

An Avaya Aura™ Agent Desktop client is running Windows XP with SP3 installed. You want to ensure that the real-time reporting data will be xxx the client Which two methods will ensure this? (Choose two.)

Select all that apply, then click Submit answer.

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    Add Internet Explorer to the firewall exception list

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    Add the address0.0.0.0 to the trusted site list under the Internet Explorer

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    Disable both multicast and unicast at the Contact Center Manager Administration
    (CCMA) server

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    Open the appropriate ports in the client firewall

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    Windows XP with SP3 is not supported, only SP2 and lower an supported


Question 3

You are preparing a Platform Vendor Independent (PVI) server for Contact Center manager Server(CCMS) Application installation The Contact Center type is an Application Module Link (AML) based Avaya Communications Server 1000 (CS1000) Contact Center multimedia (CCMM) is not a part of the solution

Which two statements describe the settings that should be configured from Date and Time?

(Choose two.)

Select all that apply, then click Submit answer.

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    Ensure the Windows time service is disabled

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    Ensure the Windows time service is enabled

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    Ensure Windows Date and Time Settings are disabled

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    Ensure Windows Date and Time Settings are enabled

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    Ensure both “automatically adjust clock for daylight savings changes” and “automatically synchronize with an internet time server” check boxes are selected