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3308 – Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance

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Showing 1–3 of 10 questions

Question 1

To check the CPU utilization of the Avaya Contact Recorder (ACR) server, which two items could you use? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    the Windows 2008 Resource Monitor

  • ○

    the Linux top command

  • ○

    the CPU utilization page in the ACR web client

  • ○

    the Linux var logs


Question 2

A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura®

Contact Center in a SIP-based Contact Center.

What information is required to get the Avaya Aura® Contact Center to communicate with the Avaya Contact Recorder? (Choose three.)

Select all that apply, then click Submit answer.

  • ○

    Communication Control Toolkit username

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    Communication Control Toolkit Windows Domain details

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    Avaya Aura® Contact Center Meridian Link Services IP Address

  • ○

    Application Enablement Services IP address

  • ○

    Communication Control Toolkit IP address


Question 3

Under Avaya Workforce Optimization (WFO) Enterprise Manager, which three server roles are required for Avaya Contact Recorder (ACR) recorder? (Choose three.)

Select all that apply, then click Submit answer.

  • ○

    Replay

  • ○

    Data Connection

  • ○

    Integration Server

  • ○

    Lan Data

  • ○

    Recorder